Barista Job Description in Australia

While brewing a delicious cup of coffee in a normal coffee machine may make you feel like a barista, the reality of becoming one is more than that. There are machines, coffee equipment, and coffee recipes you need to learn and master. Not to mention the delicate latte art.

The idea of working in a big chain and local coffee shop remains appealing to many. The cool ambiance of the place and the smell of freshly ground coffee beans all day. Who has not dreamt of working as a barista at some point in their lives?

Baristas works on the frontline for all cafes and coffee shops. They make and serve quality beverages, work the cash register, clean, and maintaining the stocks. On top of that, they also make specialty foods such as sandwiches, muffins, and cookies.

Baristas also explain menu items to customers, as well as opening and closing the coffee shop. Baristas must do all of these tasks quickly and efficiently while also making sure to form good customer relationships.

Baristas job ads usually indicate in their posting the need for a high school diploma or equivalent. Additionally, baristas need to have strong English and communication skills. They must thrive in an environment that requires multitasking and can work under pressure. Lastly, the best baristas know their craft and show dedication in providing a high-quality customer experience.

Barista Job Description Template

Many coffee shops and cafes are looking for a Barista who can serve the highest quality of beverage to its clientele. A good barista must know how to prepare hot and cold drinka, including various types of coffee and tea.

Barista’s responsibilities include educating customers on the wide range of choices on the menu. They must know how to give recommendations based on customers’ preferences and take orders. To be a successful barista, you should attain excellent customer service skills and knowledge of how brewing equipment operates.

Ultimately, your goal is to deliver an excellent drinking experience for new customers and patrons.

Barista Job Responsibilities and Duties

  • Greet customers appropriately and help them decide on a beverage or food when needed.
  • Upsell store items when the opportunity arises.
  • Prepare and serve espresso-based drinks, including coffees, teas, smoothies, as well as blended drinks.
  • Maintain cleanliness by sanitising equipment, utensils, and work areas.
  • Maintain proper restock of coffee brewing equipment and replenish bean supply. It applies to inventory for other store supplies as well.
  • Properly follow equipment machine instructions and notify a manager or supervisor of any issues.
  • Perform preventative measures, including maintenance to keep other machines and equipment in working condition.
  • Convey orders to other baristas for preparation.
  • Follow all safety and organisational standards to maintain a healthy and safe environment.
  • Participate in training programs such as Barista Pro Course to remain aware of the latest industry trends, drinks, and techniques.

Barista Skills and Qualifications

  • At least a high school diploma or equivalent.
  • Experience in food and beverage preparation or previous customer service job.
  • Having the willingness to undergo training and continuously learn about the coffee-making process.
  • Exceptional listening and communication skills.
  • Ability to walk, stand, and move for extended periods.
  • Availability to work on shifting hours, including nights, early mornings, weekends, and holidays.
  • Ability to multitask and remain calm during peak hours.
  • A polite, engaging personality when talking to customers.
  • Commitment to delivering customer satisfaction and service excellence.
  • Willingness to work in a high-energy, efficient team in a fast-paced coffee shop environment.

Barista Resume

With the growing coffee culture, so is the demand for a good and qualified barista. If you want to land a job as a barista in a specialty café, restaurants, hotels, or bars, you will need an impressive resume. We prepared a list that will help you make an impression on both hiring managers and employers.

Here are things you should include in your Barista resume:

Objectives: The success of a coffee shop does not only rely on the coffee quality. It also relies on the baristas with excellent customer service skills. Thus, in your Barista resume objective, state your desire in creating a unique, welcoming, and enticing experience for all customers consistently.

Educational attainment: In most barista hiring, they do not require a college degree. However, if you want to have better leverage and eventually move to the management part of the business, a degree will be an advantage. It is especially true if you hold a degree that is related to hospitality management.

Certifications: Having certifications in espresso-making, latte art, customer service, and food preparation is a huge plus. Besides proving that you are qualified for the job, it leaves a good impression on the coffee shop you want to work.

Work Experience: For each of your job experiences in the past, list your position title, the company’s or the coffee shop’s name, and location. Do not forget the date you were employed there. In several bullet points, provide details on your job responsibilities. Tailor it in a way that is relevant to this particular barista job you are applying for. Include one or two from your achievements to prove how capable you are as a barista.

Skills and Qualifications: Identify the various skills you have when it comes to making and serving customers and working at a cafe. If there is a job post, look through the requirements section and go through the barista qualities they are looking for. Include the most relevant skills you have that you identify in the above steps. Include both hard skills and soft skills in your barista resume skills list.

Barista Cover Letter: Cover letters are very important in a barista. It is best to create one, whether for an entry-level barista resume or a supervisory resume. The cover letter is king. In an industry where there are hundreds of generic resumes get thrown to every coffee shop every month — your cover letter is what makes you stand out. Use words that will bring out your personality and explain in the letter why you would fit to become a barista. End your cover letter right with a powerful and professional closing statement to make an impression.

Understanding the several aspects of barista description will help you better prepare for interviews and do a better job once you start working.